This section overviews the efficiency challenges faced by Deppon Express, a leading domestic logistics company, in transit center applications, and how the introduction of the mobile computer express transit solution​ led to significant improvements. The case demonstrates how technological optimization enhances operational efficiency.

Customer Background

Deppon Express was founded in 1996, with its headquarters in Qingpu District, Shanghai. It is a publicly traded company with a large workforce and revenue of 27.5 billion yuan in 2020. To meet diverse customer needs, Deppon Express offers a range of logistics solutions including standard express, full truckload, warehousing, and supply chain management. Currently, it operates 5,300 self-owned stores across China.

Challenges

With business expansion, Deppon Express encounters efficiency bottlenecks in loading, unloading, and scanning processes. Each worker needs to scan up to 10,000 items daily, but the current loading unloading scanning equipment express center application​ cannot meet the demands of continuous operation. The equipment's battery life and performance are insufficient, hindering express transit efficiency improvement. Mobile devices must operate continuously for 12 hours, posing high demands on the stability of mobile device continuous operation.

l Low Operational Efficiency: As a large domestic logistics company, Deppon Logistics needs to improve the efficiency of its transportation operations. In the highly labor-intensive loading and unloading processes, each employee may need to scan up to 10,000 items per day. The performance of existing scanning equipment can no longer meet the demands of daily operations. Traditional loading, unloading, and scanning methods are inefficient, leading to slow processing speeds that affect the overall functioning of transportation centers, particularly at application points like express centers where scanning equipment is used.

l Inadequate Equipment Performance: The mobile computers used on-site must operate continuously for 12 hours, placing significant strain on device stability. Existing scanning equipment suffers from short battery life and unstable performance, unable to support high-intensity use, which hinders the improvement of express transportation efficiency.

l High System Failure Rate: Mobile devices are prone to failures during continuous operation, increasing maintenance costs and posing challenges to the reliability required for non-stop mobile device operation.

By adopting the AUTOID Q7-(Grip) mobile computer, Deppon Express achieved express transit efficiency improvement, with battery life and scanning performance increasing by over 30%, and overall business efficiency rising by more than 25%. The customized device system reduced the failure rate to zero, ensuring the reliability of mobile device continuous operation, and providing a solid foundation for the mobile computer express transit solution.

l Deppon Express introduced the high-performance AUTOID Q7-(Grip) mobile computer as the core of the mobile computer express transit solution. The device is equipped with a 5200mAh high-capacity battery and Qualcomm processor, optimizing scanning efficiency in loading, unloading, and sorting processes.

l Additionally, the customized system provided by Seuic supports remote management, further enhancing the stability and efficiency of the loading unloading scanning equipment express center application, facilitating mobile device continuous operation​ and express transit efficiency improvement.