This article delves into the innovative application of industrial mobile computing and intelligent sorting guidance systems in modern logistics warehousing. Through a practical case study of Deppon Express, a leading comprehensive logistics service provider in China, this article demonstrates how the integrated solution combining the AUTOID Pad industrial tablet computer and the light-directed sorting system tackles the challenges of efficiency and accuracy in traditional manual warehouse sorting, increasing overall business efficiency by over 25%, and providing a comprehensive automated upgrade solution to respond quickly to complex market demands.

User Background

Deppon Express, headquartered in Shanghai's Qingpu District, was founded in 1996 and is a publicly listed company. In 2020, this company with a large workforce achieved an annual turnover of 27.5 billion RMB. To meet customers' diverse needs, Deppon Express provides a full range of logistics solutions including standard express delivery, as well as truckload transportation, supply chain, warehousing, and express distribution. Currently, the company has over 5,300 independently operated stores across China.

Challenges

With the continuous expansion of its business scale, Deppon Express faces severe challenges in its core warehouse sorting operations. Market demands for fast and accurate responses are growing, while the traditional manual sorting model exhibits significant unpredictability and limitations. Errors in manual sorting can lead to customer dissatisfaction and increased operational costs. Simultaneously, the lack of real-time inventory information updates severely impacts the timeliness and accuracy of sorting operations, becoming a key bottleneck constraining the improvement of overall operational efficiency.

Before introducing the intelligent sorting solution, Deppon Express's warehouse sorting operations faced the following specific operational bottlenecks:

• Unpredictable manual operations, high error rate: The manual sorting process is heavily influenced by personnel experience and state, making it prone to errors. Improper sorting directly leads to a series of problems such as customer complaints and returns, not only increasing handling costs but also affecting customer satisfaction.
• Lagging inventory information, affecting sorting decisions: When inventory data cannot be synchronized in real-time, sorters cannot obtain the most accurate information on product locations and quantities, causing both sorting accuracy and timeliness to suffer, hindering further improvement in express sorting efficiency.
• Traditional systems are rigid, unable to adapt to complex demands: Traditional sorting systems and processes lack flexibility, struggling to cope with sudden surges in order volume and SKU complexity brought by events like e-commerce promotions and seasonal fluctuations, greatly reducing the effectiveness of the overall sorting system.

By deploying the intelligent solution integrating the SEUIC AUTOID Pad industrial tablet computer and the light-directed sorting system, Deppon Express achieved significant operational benefits:

• Comprehensive upgrade in hardware performance and operational efficiency: The screen clarity, battery life, and scanning speed of the AUTOID Pad industrial tablet computer improved by over 30% compared to the previous generation devices. This provided a solid foundation for high-intensity mobile operations, driving overall business efficiency up by more than 25%.
• Significant improvement in on-site sorting efficiency: The deep integration of the light-directed sorting system with mobile computing terminals optimized the on-site sorting process, increasing sorting efficiency by over 30% and achieving a leap in express sorting performance.
• Achievement of efficient and reliable sorting process: The intelligent sorting system made the entire sorting process more efficient and reliable, significantly reducing the human error rate, improving order fulfillment accuracy, and thereby increasing end-customer satisfaction.

Deppon Express adopted an intelligent sorting solution that combines "software and hardware, and human-machine collaboration":

• Deployment of high-performance industrial mobile computing terminals: Widespread application of the SEUIC AUTOID Pad industrial tablet computer in warehouse sorting operations. The device is equipped with an advanced octa-core processor and a newly developed scanning engine, offering powerful performance. Its design supports flexible one-handed scanning after being detached, and can also be mounted on a fixed stand for hands-free operation, perfectly adapting to the needs of different work scenarios, becoming an efficient mobile information processing center for sorters.
• Integration of the light-directed sorting system for intelligent guidance: Deep integration of the AUTOID Pad with the light-directed sorting system (such as electronic labels, light-guided shelving). After the system receives an order, it indicates the exact bin location via lights. Sorters quickly and accurately complete picking and placement based on prompts on the tablet computer and light guidance, significantly reducing searching and verification time, systematically improving the daily efficiency of the warehouse sorting process.