Can't Find the Product? SEUIC AUTOID UTouch 2-S RFID Handheld Accurately Locates and Quickly Retrieves Items

In retail stores, "customers can't find products, and staff have low item retrieval efficiency" is a dual pain point affecting both consumer experience and store performance. Traditional methods relying on manual memory or scanning shelf by shelf are not only time-consuming and error-prone but also directly lead to lost sales opportunities. To address this, SEUIC's AUTOID UTouch 2-S RFID handheld provides an intelligent solution. This high-performance RFID reader uses advanced radio frequency identification technology to achieve second-level accurate positioning of items with electronic tags, enabling staff to respond quickly to needs, transforming "searching" time into "serving" time, significantly improving customer satisfaction and store operational efficiency.

1. The "Item Retrieval" Pain Points in Retail Stores: Triple Loss of Time, Efficiency, and Experience

When customers inquire or online orders are placed, store staff often face efficiency dilemmas:

High Time Cost: Searching for specific styles/models of goods vast warehouses or dense shelves based on memory or experience takes an average of 10-15 minutes.

Poor Search Accuracy: The inventory system shows stock, but the physical item may be "missing" due to misplacement or missed counting, causing staff to waste effort and customers to wait in vain.

Double Loss of Experience and Sales: Long waits test customer patience, potentially leading to abandoned purchases or negative reviews; simultaneously, staff are tied up with tedious searching tasks, unable to focus on sales and service.

2. Technological Breakthrough: How does the AUTOID UTouch 2-S Achieve "One-Click Positioning"?

SEUIC's AUTOID UTouch 2-S RFID technology fundamentally changes the logic of item retrieval, upgrading it from "manual search" to "system navigation."

2.1 Location-Based Precision Navigation

l Initial Binding: Attach a unique RFID tag to each item. During shelving, use the AUTOID UTouch 2-S to scan the item tag and the corresponding shelf location code, establishing a precise binding between the item and its physical location in the system.

l One-Click Search: When an item needs to be found, staff simply enter the product code or scan the order barcode into the handheld's system. The system immediately retrieves the item's bound location and displays the navigation path and final position on the AUTOID UTouch 2-S screen.

l Audio-Visual Guidance: When approaching the target location, the device can provide final prompts via beeps and flashes, ensuring accurate pickup.

2.2 Powerful Bulk Reading and Anti-Interference Capability

l Equipped with Impinj's new-generation RFID module, it features excellent anti-collision algorithms, allowing accurate identification of targets in dense tag environments, avoiding misreads.

l A conventional read range of 0-6 meters allows staff to efficiently scan shelf aisles and quickly confirm areas.

3. Scenario Deep Dive: End-to-End Efficiency Improvement from Online Orders to In-Store Inquiries

Online Order Fulfillment: Order pickers use the AUTOID UTouch 2-S to quickly traverse shelf locations according to the system-generated "picking list" and navigation path, batch picking items, improving picking efficiency by over 3 times.

In-Store Customer Inquiries: When a customer asks about a product, staff can check on the spot, immediately obtaining stock information, specific shelf, and even level, and can directly guide the customer, significantly enhancing service professionalism.

Inventory Counting and Replenishment: During daily store rounds, misplaced items can be quickly identified and returned to their correct locations based on system guidance, maintaining inventory order.

4. Core Advantages: Why is it the Ultimate Tool for Store Item Retrieval?

Industrial-Grade Reliability, Durable and Worry-Free: With an IP68 rating and 1.8-meter drop resistance, it can withstand daily bumps and wear from frequent use in stores.

Long-Lasting Battery Life for Peak Periods: A 5000mAh removable battery provides up to 12 hours of continuous operation, ensuring no power interruption during promotional peaks.

Lightweight, Efficient, and Easy to Use: Weighing only 325g with an ergonomic design, it reduces fatigue during prolonged use. The intuitive Android interface allows staff to get started with minimal training.

Clear Return on Investment: Reduced search time, improved order fulfillment speed, and decreased missed sales opportunities together form a clear path to cost reduction and efficiency improvement.

The SEUIC AUTOID UTouch 2-S RFID handheld is not just a hardware tool; it is key to achieving precise digital connection of "people, goods, and field" in retail stores. It transforms disordered inventory into a navigable digital map, liberating staff from the role of "searchers" to that of "service consultants," directly enhancing store response speed, operational effectiveness, and customer experience. In the new era of retail where experience is king, investing in accurate retrieval capability is investing in the store's core competitiveness.

For years, SEUIC has focused on the R&D of handheld PDAs, RFID readers, fixed scanners, industrial barcode scanners, and other products. Leveraging rich design experience in the industrial-grade 4G/5G terminal field and relying on highly reliable product performance and efficient services, our products have been widely used in manufacturing, retail e-commerce, logistics and express delivery, healthcare, and public utilities.